Dynamic Forms – F.A.Q.


Frequently Asked Questions

The following information will help in the use of the Dynamic Forms service to securely complete and electronically sign financial aid forms.

In most cases, you have received this error message because you have an issue with your Knights email address.

1. You do not have a Knights email account. Create your knights email account at https://extranet.cst.ucf.edu/kmailselfsvc. You MUST have a Knights email address to access Dynamic Forms.

2. Your Knights email address must be created 24 hours before accessing financial aid Dynamic Forms.

After logging into your Dynamic Forms Dashboard using your NID and NID password, click on the “Forms History” link. A new page will appear listing all the documents you have completed, sorted by date with the most recently completed at the top. You will be able to also view your completed form by clicking on the link provided.

Log onto myUCF and review your To Do List.  You will only be able to access forms that the financial aid office is requesting you to complete and submit.  Click on the requested form and you will be allowed to complete the online form.

Online form submission does not automatically update your To Do List.  After your online form is submitted and reviewed by the financial aid office, your To Do List will be updated and the item removed.  Please allow 5 – 7 business days for the items to be removed from your To Do List.

If you do not complete a form in its entirety (through the signature stage) it will not be included in forms history, it will be found in within the “Pending Forms” section of the Dynamic Forms Dashboard. One way to verify you have completed the form is to look for the automated message after a form is successfully completed that will appear.

Students employed by UCF may have a UCF business email account (@ucf.edu). If so, that will be the email address associated with Dynamic Forms. The email address associated with Dynamic Forms will be listed at the beginning of the form along with the first name, last name and UCFID. All communications from the Dynamic Forms system will be sent to the account pre-filled in the form. Students can confirm their business email address on the personal information section of your myUCF account.

To access your business account visit webmail.ucf.edu. Sign in with your NID and Password.

Students employed by UCF may have a UCF business email account (@ucf.edu). If so, that will be the email address associated with Dynamic Forms. The email address associated with Dynamic Forms will be listed at the beginning of the form along with the first name, last name and UCFID. All communications from the Dynamic Forms system will be sent to the account pre-filled in the form. Students can confirm their business email address on the personal information section of your myUCF account.

To access your business account visit webmail.ucf.edu. Sign in with your NID and Password

After a user signs and submits a Dynamic Form it cannot be accessed again for the purpose of making corrections and/or adjustments. If the submitted dynamic form is incompleteit will be reject by the Office of Student Financial Assistance and a form reject email will be sent. The student or parent must take action on rejected form, base on the information within the rejected form email. The form will need to be electronically signed again by the user(s).

If you have completed your required document(s), please be sure to log out of the system.

To convert documents to .PDF format students may use third party products such as:

 

Parent information (for dependent students only)

A dependent form requires information from both the student and the parent(s).  The student and parent must complete their respective sections of the form and each sign electronically. The parent (parent 1) will be sent a link to complete the parent section of the Dependent form and to sign the form electronically. The first time Dynamic Forms is accessed by the parent, the parent will need to create an account. The parent completing the form must be the parent who also signed the FAFSA for that aid year.

Parental information is required for dependent students. Your parent(s) will receive an e-mail with directions which will allow them to complete and electronically sign their part of the dependent form.  The parent will need to create an account with Dynamic Forms.

The parent’s name and the parent’s email address are the only items that can be adjusted within a submitted form, before processing.  After logging into your Dynamic Forms Dashboard using your NID and NID password, select Pending/ Draft Forms then click on Manage Co-signers. Here you will be able to edit the parent’s name and/or email address.

Submitted dynamic forms that are incomplete or missing information (tax documentation or signature on tax documents) will be rejected by the Office of Student Financial Assistance and a “form rejected” email will be sent. The student or parent must take action on rejected form. The rejected form email outlines the next steps that must be taken by the student or parent. The rejected form will need to be electronically signed again by the each user (student and/or parent if applicable).  Dynamic Forms and/or supporting documents cannot be submitted as email attachments or faxed.

Students having trouble accessing rejected forms should use the link below:
(login using NID & password)

nextgensso.com/sp/startSSO.ping?PartnerIdpId=http://federation.net.ucf.edu/adfs/services/trust&TargetResource=https://dynamicforms.ngwebsolutions.com

Parent having trouble accessing rejected forms should use the link below:
(login using username and password)

dynamicforms.ngwebsolutions.com

Your parent must login directly into Dynamic Forms at: dynamicforms.ngwebsolutions.com using their username and password.  The parent can change the name on the account using the “Update Profile” function located in the upper right section of the page. Be sure the changes are saved once complete.  After the name change is complete, the parent will be able to sign the form with the appropriate name.

After logging into your Dynamic Forms Dashboard using your NID and NID password, and click on the “Pending Forms” link. The first box listed represents forms the student has outstanding to complete. The second box represents documents needing to be completed by a parent.

If you have questions or concerns not found on this website, please complete a Forms Help Request